FAQ
Welcome to our Website: www.xheatpress.com.
Q:How could I get more discount & information from XINHONG?
A:Could you give me the account of online Chatting Software which you usually use to coumunicate with others? Therefore I can explain it to you more precisely.
Q:Why should we have to buy products from XINHONG?
A:Good quality control and on-time delivery. Fujian Xinhong Mech&Elec Co., Ltd is one of China's leading modernized manufacturer and marketer of heat press machines and related consumptive materials. Our company has passed ISO 9001, CE certification, etc.
Q:How can I receive your goods?
A:When you order is below 100KG, we recommend DHL, TNT, UPS or other Air Express, Delivery Time:1-3working day, Door to Door. If not, Sea Transportation is your best choice, and you should go to your nearest seaport to take your goods, Delivery Time: 30-40days.
Q:How could we become XINHONG 's agent?
A:Now, XINHONG are looking for greater cooperation with overseas customers. When your order meets our request quantity, It is our pleasure to invite you to become our sole agent in your country.
If you are interested in our products, please kindly contact us. We look forward to making successful partnerships with you in the near future.
Our Warranty
Strict Quality Control:
1. Each single heating rod is tested before being casted in an aluminum alloy.
2. Each single digital time & temp control is tested before assembling.
3. All heat press pass high temp. test (200°C) for at least 20 minutes before packing.
Xinhong's Promises:
Xinhong's original intention is to support any of our customers to deal with their heat transfer business without interruptions. So Xinhong offers FREE SPARE PARTS with quantity order and the following warranty:
1. Free life-time technical support on all heat press.
2. One-year warranty on entire press machine & spare.
3. Five-year warranty on castings, welds.
4. Five-year warranty on heating plate.
5. Six-month warranty on mug, plate, cap heat press machine.
6. “No overseas service provided”. For FREE SPARE PARTS, we would send you in the next order after confirmation.